New Bike Program
Any new bike purchased at Atlas Outdoors is eligible for lifetime basic tune-ups to the original purchaser (parts extra). In addition, we offer free flat repairs for the first riding season.
Kid's Buy-Back Program
Kids grow way too fast! If you buy a new kid's bike from us and your child outgrows that bike within the first year, bring it back and we will give you 50% of it's purchase price towards a new bike (bike must be in good condition which is to be evaluated at time of trade-in). If they outgrow it within 2 years, we will give you 40% towards a new bike. This applies to youth/kids bikes only and all bikes must have the original equipment as they did when first purchased.
At this time we are not taking trade-ins other than what applies to our Kid's buy-back program.
Atlas Outdoors stands behind everything we sell. Many products will require you to go through the manufacturer for warranty claims. However, we will gladly assist in this process in whatever way we can, so please come see us first. If it is something we can take care of for you in store, we will do so in order to keep you enjoying the outdoors! General warranties for most products are 1 year from day of purchase, but each manufacturer does vary. Some items have lifetime warranties!
We want you to be completely satisfied with your purchase. However, if you are not, please let us know! Unused or unopened products can be returned within 15 days for a full refund (not applicable to clearance items) with proof of purchase in-store. If you purchased an item on our online store, you may ship the unopened product back (at buyer's expense) for a full refund as long as the post-date is within the 15 day period.